A telephone number may be transferred to another carrier that provides traditional or digital phone service. (The receiving provider would be responsible to initiate the request.)
In order to successfully transfer your existing telephone number, your ACN Home Phone Service must be active. Once ACN receives the transfer request directly from your new phone provider, ACN will automatically disconnect your service and apply any applicable disconnect fees. This includes what is referred to as a "Port-Out Fee." The fee may vary. Consult Customer Care for details.